Insights, Web Development
Shopify vs Big Cartel (2024 Comparison)
Let’s dig into the differences and similarities between Shopify and Big Cartel for eCommerce projects
At first glance, Shopify excels in crafting larger, expandable online stores, and it’s particularly well-suited for dropshipping businesses. Meanwhile, Big Cartel suits beginners in web design and small-scale online stores. Both capable of handling eCommerce projects, these platforms serve distinct purposes, detailed in our Shopify vs Big Cartel comparison.
Looking to sell goods and services through your own website?
Consider Shopify vs Big Cartel, two eCommerce platforms with distinct strengths. Shopify is best for building scalable online stores or venturing into dropshipping businesses. On the other hand, Big Cartel is perfect for web design beginners and small online stores. This is why, in this comparison, we’ll help you decide which platform fits your needs, budget, and business goals.
We’ll explore key eCommerce, marketing and customization features, pros & cons, security, and pricing for both platforms, making your decision easier.
Article Overview
Shopify vs Big Cartel Overview
If you’re feeling pressed for time, check out the highlights below for a quick comparison:
- Shopify and Big Cartel are user-friendly platforms for website design but differ in customization.
- Shopify offers greater design flexibility, allowing seamless integration of videos into product listings. In contrast, Big Cartel has limited customization options, making it challenging to adjust fonts or banners.
- Shopify allows unlimited products, whereas Big Cartel caps at 500.
- Shopify provides 17 free and 79 paid themes, compared to Big Cartel’s 19 free themes with limited customization.
- Integration possibilities differ, with Shopify offering 6,000-plus integrations compared to Big Cartel’s 4,000-plus integrations through Zapier.
- Payment processing options vary, with Shopify offering built-in solutions, while Big Cartel lacks one.
- In terms of pricing, Shopify ranges from $29 to $299 per month, while Big Cartel’s fees start at $9.99 to $19.99 after a free plan for five products.
- Transaction fees are 2.9% plus 30 cents per transaction with Shopify, while Big Cartel’s fees vary with payment processors.
- Customer service is 24/7 for all Shopify plans, while Big Cartel provides email support during specified hours.
What is Shopify?
Before we dive in, it’s important to note that as Shopify Partners, we have extensive experience with Shopify and consider it our top recommendation for eCommerce ventures. However, we’re committed to providing an unbiased review, acknowledging that Big Cartel may be a better fit in certain cases.
Shopify is a user-friendly platform that helps people create and manage online stores easily. It comes with lots of useful tools like a sales dashboard, inventory manager, and a huge app store with over 8000 apps to choose from. With Shopify, you can sell your products not only on your website but also on social media and in person using their point-of-sale system.
Here are some of the good things and not-so-good things about Shopify:
👍 Pros:
- Easy-to-use sales dashboard & inventory manager
- Lots of apps & tools available
- Sell your products in many places, not just on your website
- Advanced features (customer accounts, subscription selling, & selling digital products)
- Automated tax calculation
- Shipping options with major carriers
- Mobile app for managing your store & processing orders
- Integrated point-of-sale system & payment processing
👎 Cons:
- Cost more compared to other platforms
- Customization might need some technical skills
- Transaction fees for some payment methods
- Some advanced features require you to buy additional apps or upgrade your subscription
What is Big Cartel?
Big Cartel started back in 2005 to help artists and small businesses sell their stuff online. It’s user-friendly and focuses on creative folks like artists, photographers, and jewelry makers. With over 66,000 active websites and $2.5 billion in sales, it’s made a big impact. The platform offers free design templates and essential features to set up online shops easily.
Here’s what’s good and not-so-good about Big Cartel:
👍 Pros:
- Affordable pricing for all plans
- Free templates for customizing your shop
- Easy-to-use dashboard for managing sales
- Options to sell online or in-person
- Ability to use your own domain with paid plans
- Mobile apps for iOS and Android
- Supports selling both physical and digital products
👎 Cons:
- Product limit of 500 for the top plan
- Not as many features as other platforms
- Limited customer support
- Limited customization options compared to other platforms
Big Cartel vs Shopify: Key Comparisons
Ease of Use
Shopify, being extremely feature-rich, may seem a bit more complicated, but it’s structured to provide services simply and systematically. You can set up and manage your store within a few easy steps in 3 minutes.
On the other hand, building a new store on Big Cartel is straightforward. Just upload your product images, set the prices, and select a suitable store theme, and you’re ready to start selling!
Don’t worry if you lack technical knowledge. A setup wizard will guide you through all the steps thoroughly, and additional information is available in the Help Center.
Key Takeaways:
- Shopify may seem complex due to its rich features, but it’s designed for simplicity.
- Big Cartel offers an easy process for setting up a store.
- Despite Shopify’s drag-and-drop interface, creating a fully functional storefront may require more time and effort compared to Big Cartel.
Templates and Customization
When it comes to design, Shopify shines with a variety of themes to choose from. There are 17 free options and 80 paid ones, ranging from $200 to $350. All themes are mobile-friendly, ensuring your store looks good on any device. You have control over both mobile and desktop versions, maintaining consistency across platforms. These themes are modern, professional, and highly customizable.
In contrast, Big Cartel offers simpler designs. With 18 free themes available, all mobile-friendly, but without mobile editing capabilities. While it’s user-friendly, it lacks essential features like product image zoom and customer logins, which enhance the shopping experience.
Personalizing a Big Cartel theme is more challenging, often requiring coding skills. This limits customization if you’re not comfortable with coding.
Key Takeaways:
- Shopify offers diverse, customizable themes suitable for reflecting your brand
- Big Cartel provides simpler designs but lacks essential features and customization options
- Coding skills may be necessary for advanced customization on both platforms
eCommerce Features
When you’re ready to focus on your online business, sales features become the most important factor. After all, your store needs to make money, and that starts with accepting online payments.
Shopify excels in this area, as it accepts online payments but also offers over 100 payment gateways to choose from. With an extensive app store, you can customize your eCommerce site as needed.
In contrast, Big Cartel’s eCommerce capabilities cater to small businesses selling individual products.
- Both Shopify and Big Cartel offer unlimited bandwidth, discount codes, and inventory tracking.
- Shopify provides additional features such as unlimited products, staff accounts, finance reports, customer support, abandoned cart recovery, and mobile POS.
- Big Cartel, on the other hand, offers unique features like free themes, bulk editing, shipment tracking, and Google Analytics integration.
- The choice between Shopify and Big Cartel depends on factors such as the size of your store, the need for advanced features, and your budget.
Payment Options
Shopify offers over 100 payment gateways, including popular choices like PayPal, Stripe, Amazon, and Apple Pay.
A notable feature of Shopify is its own payment gateway, Shopify Payments. Unlike other gateways, Shopify Payments doesn’t add extra transaction fees on top of the usual credit card fees, providing a seamless payment experience for users.
Big Cartel, on the other hand, offers a more limited selection of payment gateways, with only PayPal, Stripe, Google Pay, and Apple Pay available. While these are popular choices, they offer fewer options compared to Shopify.
However, a huge advantage of Big Cartel’s payment gateways is the absence of additional transaction fees. Users are only charged the usual credit card processing fee by the payment gateway itself, making it a cost-effective option for small businesses.
Key Takeaways:
- Shopify offers a wide range of payment gateways
- Shopify Payments doesn’t impose extra transaction fees.
- Big Cartel provides a more limited selection of payment gateways and doesn’t impose additional transaction fees.
Product Management
Shopify offers impressive inventory management capabilities suitable for businesses of all sizes. You can add products individually or in bulk without any limits.
On the other hand, Big Cartel is better suited for small businesses focusing on individual items. While the free plan allows up to five products and the most expensive plan accommodates up to 500 products for $29.99, there’s no bulk uploading option.
Both platforms allow the categorization of products, though features may vary slightly. For example, Shopify’s “product types” feature lets you categorize products into groups like “jackets,” “tops,” and “pants,” simplifying navigation for customers. Additionally, Shopify offers product tags and a “product vendor” feature to track manufacturers or wholesalers.
Similarly, Big Cartel offers a “product category” feature for organizing products. Product tags are also available.
Key Takeaways:
- Shopify offers scalable inventory management
- Big Cartel had limitations on product numbers and doesn’t offer bulk uploading
Abandoned Cart Recovery
Abandoned Cart Recovery is a tool for eCommerce businesses that works by sending automatic emails to customers who leave products in their shopping carts without completing the purchase.
Shopify includes this feature built-in, allowing you to easily contact customers and recover lost sales. You can also analyze abandoned checkouts to understand why customers are leaving products behind or not completing the checkout process.
However, Big Cartel lacks abandoned cart recovery, which is a significant limitation.
Key Takeaways:
- Shopify has an Abandoned Cart Recovery feature
- Big Cartel does not offer abandoned cart recovery
Shipping Options
Shopify offers the Shopify Shipping suite, making it easy for users to manage shipping rates and print labels in bulk. Users also benefit from discounted rates when shipping through USPS, UPS, or DHL Express.
Moreover, Shopify’s Advanced plan includes automatic carrier-calculated shipping rates, enhancing the shipping experience even further.
While Big Cartel doesn’t directly handle shipping, it offers app integrations that allow users to incorporate third-party shipping services, such as ShipStation. However, these integrations may not match the comprehensive shipping support and capabilities offered by Shopify.
Key Takeaways:
- Shopify provides comprehensive shipping features
- Big Cartel relies on third-party integrations for shipping services
Dropshipping
Big Cartel offers two dropshipping options: Printful and The Art of Where. These services let you upload artwork, which they then print onto products for sale. Manufacturing and delivery are managed by these companies.
However, Shopify outshines Big Cartel in dropshipping. It provides over 400 dropshipping integrations in its app store. Unlike Big Cartel, these integrations aren’t limited to specific products but cover a wide range.
Key Takeaways:
- Big Cartel’s Printful and The Art of Where suit artists and creatives.
- Shopify’s extensive dropshipping integrations offer more flexibility and variety.
Point of Sale (POS) options
Shopify and Big Cartel both offer POS features for processing transactions in person. With Shopify, you can use a dedicated POS app for payment processing, inventory tracking, and receipt issuance. Additionally, Shopify offers various POS hardware items. Big Cartel’s POS is limited to using a Stripe card reader.
Key Takeaways:
- Shopify provides POS solutions
- Big Cartel’s POS options are limited to using a Stripe card reader
- Shopify’s POS Lite features are available on all plans
Automatic Tax calculations
Both Shopify and Big Cartel offer tools to assist you in tax calculations.
Big Cartel provides automatic tax calculation tools, but it’s more limited than Shopify. While it works well for US tax rates, merchants outside the US must manually set up tax rates.
In terms of global coverage, Shopify’s automatic tax calculation features extend to several countries, including Australia, Canada, the European Union, New Zealand, Norway, Singapore, Switzerland, the United Kingdom, and the United States. Big Cartel’s coverage is less extensive.
A critical consideration is VAT MOSS, which applies specific VAT rates to digital goods sold to EU consumers. Shopify’s ‘Digital Downloads’ app automatically calculates VAT for EU transactions, whereas Big Cartel lacks this functionality.
Key Takeaways:
- Shopify offers automatic tax calculation features
- Big Cartel’s automatic tax calculation requires manual setup outside the US.
- Shopify’s Digital Downloads app includes automatic VAT calculation for EU transactions
Apps and Integration
Shopify has over 6,000 apps available in its app store, covering categories like Marketing, Store Design, and Finances. While some apps are free, others come with a monthly fee ranging from $2.99 to $299. It’s essential to consider app ratings, displayed on a five-star scale, before making a selection.
Big Cartel offers integration with 4,000+ apps through third-party vendors like Zapier. However, it directly provides fewer than 50 apps and integrations, mainly in categories like Marketing & Promotion and Store Management.
Key Takeaways:
- Shopify’s app store offers extensive options across various categories
- Big Cartel supports integration with 3rd party apps, but its direct app offerings are limited.
- Users should consider app ratings and costs carefully when selecting apps for their eCommerce platform.
Marketing Features
Let’s start with SEO practices, as both Shopify and Big Cartel offer clean URLs, headers, alt text, and other essential elements. However, Shopify provides helpful hints during product uploads to ensure you cover all necessary SEO aspects.
In terms of analytics and reporting, Shopify surpasses Big Cartel with built-in features such as finance reports, sales reports, customer reports, and more. For example, Big Cartel offers basic reporting, detailed analytics require connecting to Google Analytics, available only on paid plans.
For social media integration, Shopify offers a wide range of app integrations for platforms like Pinterest, Facebook, Instagram, Twitter, and WhatsApp. Big Cartel’s integrations are more limited but cover essential needs like Facebook Store and Instagram shopping posts.
Email marketing differs between the two platforms, with Shopify offering a built-in solution called ‘Shopify Email,’ allowing up to 10,000 free emails per month. In contrast, Big Cartel users rely on third-party services like GetResponse or Mailchimp for email marketing.
Regarding blogging tools, Shopify provides a built-in blogging tool, while Big Cartel requires third-party apps like DropInBlog. Shopify’s blogging tool is user-friendly and integrates with popular SEO tools like Yoast SEO.
Key Takeaways:
- Shopify provides comprehensive SEO practices & built-in analytics
- Shopify has a wider range of app integrations for Social Media
- Shopify offers a built-in email marketing solution and blogging tools
Pricing Plans
Shopify offers five pricing plans, each with different features:
- Starter: $5/mo
- Basic: $24/mo paid annually
- Shopify: $69/mo paid annually
- Advanced: $299/mo paid annually
- Plus: Custom pricing, starting at $2,300/mo
You can try Shopify with a one-month trial for $1. The Shopify ‘Plus’ plan is for large businesses, with advanced features and fees starting at $2,300 per month. Shopify’s point-of-sale function is included in all plans, with extra features available for a fee.
Big Cartel has three plans:
- Gold (Free)
- Platinum: $9.99/mo
- Diamond: $19.99/mo
The free plan allows selling up to five products. Paid plans offer more products, inventory tracking, and Google Analytics access.
Key Takeaways:
- Shopify offers flexible pricing with comprehensive features
- Big Cartel provides competitive pricing but limits product inventory
- Shopify suits businesses of all sizes
- Big Cartel is better for smaller businesses with fewer products
Transaction Fees
Shopify offers three transaction rates corresponding to its pricing plans. For the Basic Shopify plan, each transaction incurs a fee of 2.9%, plus an additional $0.30. The Shopify plan charges 2.6% and $0.30 per transaction, while the Advanced Shopify plan has a rate of 2.4% plus $0.30 per transaction. However, you can avoid transaction fees entirely by using Shopify’s payment gateway, Shopify Payments.
Big Cartel doesn’t handle transactions itself. Instead, you’ll need to use a third-party service like Stripe or PayPal for online orders.
Both Stripe and PayPal charge a transaction fee of 2.9% of the total transaction amount, along with an additional $0.30. These rates align with Shopify’s highest transaction rates, resulting in similar costs for smaller stores.
Key Takeaways:
- Shopify offers varying transaction rates based on its pricing plans
- Shopify offers an option to avoid fees using Shopify Payments
- Big Cartel relies on third-party services like Stripe and PayPal for transaction processing
Domain Names and Web Hosting
Both Big Cartel and Shopify handle web hosting. However, to have a custom domain name without “bigcartel.com” or “myshopify.com” in your URL, you’ll need to make an additional purchase or integration.
Big Cartel allows you to buy a domain name from third-party platforms like GoDaddy and connect it to your Big Cartel account. Similarly, Shopify enables you to purchase a domain through its platform or connect to one from another provider.
Key Takeaways:
- Big Cartel and Shopify manage web hosting for your website
- For a custom domain name, you’ll need to purchase one separately
Security
Hosted platforms like Shopify and Big Cartel offer the advantage of having the platform providers take responsibility for platform security, unlike self-hosted solutions like WordPress where users must manage updates to avoid security vulnerabilities.
Additionally, Shopify is fully PCI compliant, ensuring the security of credit card transactions. Big Cartel, while payments go through third-party gateways like Stripe and PayPal, lacks PCI compliance. While payment processors ensure PCI compliance, merchants remain liable for any security breaches.
Key Takeaways:
- Hosted platforms like Shopify and Big Cartel relieve users of security management responsibilities.
- Shopify offers Two-Factor Authentication (2FA) for enhanced security.
- Shopify is fully PCI compliant, providing greater assurance for credit card transactions. Big Cartel, on the other hand, isn’t PCI-compliant.
Support
When it comes to support, Shopify offers various options to assist you, making it one of the top choices for eCommerce builders. You can access 24/7 phone and live chat support, Advanced specialist support, Social media support, the Shopify forum, reach via email; or watch video tutorials.
This diverse range allows you to choose the support method that best fits your needs. Moreover, Shopify’s Plus plan provides a dedicated support agent for personalized assistance.
On the other hand, Big Cartel’s Help Center offers straightforward navigation and quick access to relevant help articles.
Key Takeaways:
- Shopify offers comprehensive support options, including 24/7 assistance
- Shopify provides a dedicated support agents for Plus plan users.
- Big Cartel’s support options are limited
Alrighty, folks, that’s a wrap!
To sum up, both Big Cartel and Shopify provide easy-to-use platforms for creating online stores without needing to know how to code. However, the best choice depends on your business goals.
If you plan to grow your business substantially, Shopify’s extensive features and scalability make it the better option.
Conversely, if you prioritize simplicity and cost-effectiveness, particularly for smaller inventories, Big Cartel is the way to go.
Consider your specific needs and ambitions to select the platform that suits you best.